Frequently Asked Questions
Everything you need to know about your FITJEANS order.
How do I find my perfect fit?
We recommend using our detailed Size Guide located on each product page. Our denim is engineered with high-stretch technology, so if you are between sizes, we generally suggest sizing down for a body-hugging fit.
What is your return policy?
We offer a 30-day return policy from the date you receive your order. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund.
How long does shipping take?
Standard shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international destinations. You will receive a tracking number via email as soon as your package departs our warehouse.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the customer.
How should I care for my FITJEANS?
To maintain the elasticity and color of your denim, we recommend washing them inside out in cold water and hanging them to air dry. Avoid using fabric softeners or tumble drying on high heat.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.